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Measurability

Measurability means a competitive edge and enables proactivity We empower you by, for example, coaching you in the development of an expandable KPI system
Identification of KPIs and their continuous evaluation
as well as correlations for the identification of trends in the ITIL processes.
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gemaInvent offers

Processes and measurement methods for continuous quality determination of

• Documantatiuon
• Knowledge
• Employee skills
• IT supopliers
• the entire IT performance

We combine

The results of these matrices to ensure your progress

• Correlation of process results; e.g., what effect does problem management have in my area of responsibility?
• At the press of a button, the scope of training of new employees through the combination from skill matrix and responsibility databank